What we collect
- Name and email address when you register or take a diagnostic
- Payment information processed securely via Stripe — we never store your card details
- Test results, responses, and performance data to personalise your experience
- Basic usage data such as pages visited and time spent on the platform
How we use it
- To deliver your diagnostic results and personalised prep plan
- To process payments and manage your account access
- To send you relevant emails about your preparation progress
- To improve the platform based on aggregate usage patterns
What we don't do
- We never sell your personal data to third parties
- We never share your individual results with employers or third parties
- We do not use your data to train AI models
Data storage
Your data is stored securely using Supabase, a trusted cloud database provider. All data is encrypted in transit and at rest.
Your rights under the PDPA
CognitaPrep operates under the Singapore Personal Data Protection Act (PDPA). You have the right to access, correct, or withdraw consent for the use of your personal data at any time. To make a request, please use our contact form.
Cookies
We use essential cookies to keep you logged in and remember your session. We do not use advertising or tracking cookies.
Governing law
This policy is governed by the laws of Singapore.
Changes to this policy
We may update this policy from time to time. We will notify registered users of any significant changes by email.